MMU0036 Rev: B Page 1 of 48 TASER CAM™ HD Recorder Operating Manual
TASER CAM HD Recorder MMU0036 Rev: B Page 10 of 48 The AS recorder provides an audible beeping alert for the last two seconds of a trigger-activat
TASER CAM HD Recorder MMU0036 Rev: B Page 11 of 48 Minimum System Requirements Windows® 2000, 2003, XP, or 7 Microsoft Direct X® (Version 7.0 or g
TASER CAM HD Recorder MMU0036 Rev: B Page 12 of 48 Chapter 3: Charging the TASER CAM HD Recorder Note: Ensure that you fully charge the TASER CAM
TASER CAM HD Recorder MMU0036 Rev: B Page 13 of 48 4. A green light near the TASER CAM HD lens will flash to indicate charging. 5. When chargin
TASER CAM HD Recorder MMU0036 Rev: B Page 14 of 48 3. A green light near the TASER CAM HD lens will flash to indicate charging. 4. When the TASE
TASER CAM HD Recorder MMU0036 Rev: B Page 15 of 48 Chapter 4: Installing the EVIDENCE Sync Software To download videos from your TASER CAM HD reco
TASER CAM HD Recorder MMU0036 Rev: B Page 16 of 48 Chapter 5: Configuring the TASER CAM HD Recorder with EVIDENCE Sync Software The EVIDENCE Sync
TASER CAM HD Recorder MMU0036 Rev: B Page 17 of 48 Microphone on or off. This option is included because some jurisdictions restrict audio reco
TASER CAM HD Recorder MMU0036 Rev: B Page 18 of 48
TASER CAM HD Recorder MMU0036 Rev: B Page 19 of 48 Chapter 6: Operating the TASER CAM System When the TASER CAM HD recorder is inserted into an X2
TASER CAM HD Recorder MMU0036 Rev: B Page 2 of 48 Table of Contents Chapter 1: Warnings and Cautions ...
TASER CAM HD Recorder MMU0036 Rev: B Page 20 of 48 blink. See the TASER X2 ECD User Manual for more information on light and LASER settings.)
TASER CAM HD Recorder MMU0036 Rev: B Page 21 of 48 will be black and the background will be yellow). Blocking the lens will result in poor or no
TASER CAM HD Recorder MMU0036 Rev: B Page 22 of 48 Chapter 7: Downloading and Viewing Records The proper software must be installed before video/a
TASER CAM HD Recorder MMU0036 Rev: B Page 23 of 48 created by the ECD in Greenwich Mean Time (GMT), but the EVIDENCE Sync software will convert it
TASER CAM HD Recorder MMU0036 Rev: B Page 24 of 48 1. Start your web browser and log into your EVIDENCE.com account. 2. Click UPLOADED VIDEOS.
TASER CAM HD Recorder MMU0036 Rev: B Page 25 of 48 Downloading Records to Your Computer with EVIDENCE Sync (Offline) Software Follow these instru
TASER CAM HD Recorder MMU0036 Rev: B Page 26 of 48 6. Click DEVICE VIDEOS. 7. Click DOWNLOAD for the video(s) you wish to review. The TIME STAM
TASER CAM HD Recorder MMU0036 Rev: B Page 27 of 48 Viewing the ECD Event Log (Offline) If you uploaded your TASER CAM HD recorder while it was in
TASER CAM HD Recorder MMU0036 Rev: B Page 28 of 48
TASER CAM HD Recorder MMU0036 Rev: B Page 29 of 48 Chapter 8: Firmware Update It is important that your X2 ECD has firmware revision V03.022 or la
TASER CAM HD Recorder MMU0036 Rev: B Page 3 of 48 Gold Contacts ...
TASER CAM HD Recorder MMU0036 Rev: B Page 30 of 48 6. Plug the USB download cable into your computer.
TASER CAM HD Recorder MMU0036 Rev: B Page 31 of 48 7. After the device information loads, the system should display available updates; if not, cl
TASER CAM HD Recorder MMU0036 Rev: B Page 32 of 48 9. Click UPDATE. 10. After the Update Succeeded box displays, follow the onscreen instructio
TASER CAM HD Recorder MMU0036 Rev: B Page 33 of 48 5. Plug the USB download cable into the computer. 6. After the device information loads, cli
TASER CAM HD Recorder MMU0036 Rev: B Page 34 of 48 7. Click UPDATE. 8. Navigate to the firmware file on your computer and click Open. 9. Clic
TASER CAM HD Recorder MMU0036 Rev: B Page 35 of 48 10. After the Update Succeeded box displays, follow the onscreen instructions. Recorder and E
TASER CAM HD Recorder MMU0036 Rev: B Page 36 of 48 5. Type your username and password and click SUBMIT. 6. Plug the USB download cable into you
TASER CAM HD Recorder MMU0036 Rev: B Page 37 of 48 7. Plug the other end of the USB cable into the recorder. 8. After the device information lo
TASER CAM HD Recorder MMU0036 Rev: B Page 38 of 48 9. Click UPGRADE. 10. Click UPDATE. 11. After the Update Succeeded box displays, follow th
TASER CAM HD Recorder MMU0036 Rev: B Page 39 of 48 Recorder and ECD Firmware Update – Offline 1. Confirm that the safety on the X2 ECD is in the
TASER CAM HD Recorder MMU0036 Rev: B Page 4 of 48 Chapter 1: Warnings and Cautions General Safety Information Read, study, understand, and follow
TASER CAM HD Recorder MMU0036 Rev: B Page 40 of 48 6. Plug the other end of the USB cable into the computer. 7. After the device information lo
TASER CAM HD Recorder MMU0036 Rev: B Page 41 of 48 8. Click UPDATE. 9. Navigate to the firmware file on your computer and click Open. 10. Cli
TASER CAM HD Recorder MMU0036 Rev: B Page 42 of 48 11. After the Update Succeeded box displays, follow the onscreen instructions.
TASER CAM HD Recorder MMU0036 Rev: B Page 43 of 48 Chapter 9: Use and Care Storage Do not store the TASER CAM HD recorder in extreme cold or hea
TASER CAM HD Recorder MMU0036 Rev: B Page 44 of 48 If it takes longer than 7 hours to charge the battery, contact TASER International for assist
TASER CAM HD Recorder MMU0036 Rev: B Page 45 of 48 Chapter 10: CID Icons An X2 ECD equipped with a TASER CAM HD recorder may display one or more o
TASER CAM HD Recorder MMU0036 Rev: B Page 46 of 48 Chapter 11: Troubleshooting the TASER CAM Symptom Cause Possible Solution The TASER CAM HD rec
TASER CAM HD Recorder MMU0036 Rev: B Page 47 of 48 Symptom Cause Possible Solution The TASER CAM HD recorder is installed properly, but the TASER
TASER CAM HD Recorder MMU0036 Rev: B Page 48 of 48 Symptom Cause Possible Solution The video recording is unclear or distorted. There is debris o
TASER CAM HD Recorder MMU0036 Rev: B Page 5 of 48 Battery Safety Information Failure to maintain the TASER CAM HD battery as instructed may cause
TASER CAM HD Recorder MMU0036 Rev: B Page 6 of 48 Replacement. The rechargeable battery in the TASER CAM HD system may be replaced by a qualified
TASER CAM HD Recorder MMU0036 Rev: B Page 7 of 48 the battery and may also cause deterioration of the battery’s characteristics and cycle life. Up
TASER CAM HD Recorder MMU0036 Rev: B Page 8 of 48 and save important content after each shift and before returning the unit for repair work.
TASER CAM HD Recorder MMU0036 Rev: B Page 9 of 48 Chapter 2: General Overview The TASER CAM HD recorder is an optional accessory for use with any
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